greengate on-line purchase guarantee and return policy


Please Note: No Tree/Shrub returns until JUNE 1st. or later.


We offer a hassle-free return policy. Greengate products are guaranteed, or your money back. It's that simple. We offer you only the finest garden products, so if you're unsatisfied with any product return it, we'll gladly exchange it or refund your money. Greengate is committed to offering you superior product, we back up that statement by ensuring you are satisfied with the products you buy on-line.

Every product we offer on line is handpicked from the best gardening suppliers, which ensures our products are fully guaranteed against defect, faulty workmanship and shipping damage. Greengate plant material is also chosen from the highest quality growers, our seasonal bulbs, seeds and plant material are guaranteed to start growing the first season. See Our Guarantee.

If you find that you are unsatisfied with a shipment or product simply e-mail us at: customerservice@greengate.ca or call 1-403-256-1212 during business hours and we'll get you the information on how to get it back to us. We'll replace, refund, or if you choose, we'll give you a credit toward your next on-line purchase. All items should mailed or shipped back to us before a refund, or credit is given.

Our shipping address is:

Greengate
Attention: greengate.ca
14111 Macleod Trail South
Calgary, Alberta, Canada
T2Y-1M6

 

 

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