greengate's COVID-19 Policy


To greengate Garden Centres Customers Regarding COVID-19

As COVID-19 continues, greengate Garden Centre's top concern is for the safety and wellbeing of our customers and our employees. We are implementing risk mitigation best practices outlined by Alberta Health Services as we keep our doors open for business.

greengate provides products and services which, even under the current circumstances are essential for many of our customers. greengate is now open 11:00am – 5:00pm seven days a week. Please check back regularly for updates as these are hours are subject to change at any time.

To mitigate the risk of COVID-19 transmission between our customers and our employees, the following protocols are in effect at greengate:

• We invite you to wash your hands as frequently as you wish. Our public washrooms are located at the front of our store and are clearly identified.

• Our staff will maintain a physical distance of two full metres from customers while attending to home and garden needs.

• Once you select your merchandise and are ready to purchase, please go to the check-out area where our cashier will instruct you on how to self-scan with the debit/credit machine, if you wish. We also accept cash payment.

• If you do not feel comfortable coming into our store, but need to purchase some supplies, please phone ahead at (403) 256-1212 and we will do our best to accommodate you.

The safety protocols listed above are for everyone. We have also introduced rigorous procedures to ensure all checkout area and washroom surfaces are frequently cleaned and disinfected. To help protect our dedicated greengate staff, we are encouraging them to take the time they need to care for themselves or their families in the event they show any sign of illness.

You, our customers, are the core of our success. We welcome you and look forward to serving you during this challenging time.

Happy gardening!

greengate Garden Centres

 

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